Pre-contract information

Pre-contract information for consumer hire

Proposed agreement: WEBSITE-SAMPLE

Owner details

Local Appliance Rentals Ltd
Customer contact address: 7-9 Macon Court, Crewe, Cheshire, CW1 6EA
Company number: 08499181 · FCA firm reference: 630768
Email: admin@localappliancerentals.co.uk · Telephone: 01642 937401

Customer details

Prepared for: Example Customer
Customer address: 1 Example Street, Example Town, AB1 2CD
Prepared on: 29/10/2026 · Prepared by: Local Appliance Rentals Ltd

What this agreement is

This is a hire agreement, not a hire-purchase or rent-to-own agreement. The goods remain the property of Local Appliance Rentals Ltd. Making all rental payments does not transfer ownership or give you any right to purchase.

You may make a separate offer to purchase the goods during or after the hire term. Local Appliance Rentals Ltd may accept or decline that offer at its discretion. No sale or purchase price is guaranteed.

Goods to be hired

Payments and duration

Rent starts when the goods are delivered and available for use, including any agreed installation. The scheduled hire duration runs from that date. The payment schedule sets out instalments towards the total scheduled rent. Collection dates may differ from the dates of the rental periods. A payment may therefore include an amount towards future hire and is not necessarily entirely in arrears. Every payment is credited towards the hire cost. The timing of collections does not increase the agreed total scheduled rent or shorten the scheduled hire duration. If all scheduled instalments have been paid before the scheduled hire ends, no further rental payment is due for the remaining scheduled period. Completing instalments does not transfer ownership and does not itself determine the hire end date. Any agreed initial payment taken before delivery is credited in full against scheduled rent and is not a security deposit. Payment method: recurring debit-card payment through Adelante. Payment dates, periods covered and any adjusted first or final payment must match the schedule supplied with the live agreement.

Actual delivery and payment adjustments

The hire starts when the goods are delivered and available for use, including completion of any agreed installation. The scheduled hire duration runs from that date. The scheduled hire end date is the actual start date plus the agreed number of calendar months for monthly hire, or the agreed number of 7-day, 14-day or 28-day rental periods for weekly, fortnightly or four-weekly hire. We record the actual delivery date and provide a dated confirmation of the actual start and scheduled end dates, with a copy of the payment schedule that you can retain, without overwriting the signed agreement. Delivery does not automatically change the agreed rental rate, scheduled duration, total scheduled rent, instalment amounts, number or collection dates. Regular instalments are collected on the dates in the signed schedule, subject to the stated weekend/bank-holiday rules and your payment authority. Scheduled instalments continue to be collected on the agreed dates even if the goods have not yet been delivered, subject to your payment authority and any separately agreed change. Delivery delay does not automatically pause a scheduled collection. Before you authorise payment, the payment schedule and recurring-card authority explain that scheduled instalments may be collected before delivery. Each payment collected before delivery is an advance payment towards the agreed total scheduled rent and is credited in full; it is not an additional charge or rent for the period before delivery. The full agreed hire duration still runs from actual delivery and availability for use. Any separately agreed initial payment must be separately identified in the schedule and credited once. A missed collection is not charged again without review of payments already received and any required agreement or authority. Any change outside the signed arrangements requires a separate agreement or variation.

Recurring card-payment authority

This authority allows requests for payment to be made against your debit card; it is not a Direct Debit.

The regular amount, frequency and first payment date are shown above.

On an authorised scheduled collection date, including an agreed collection date before delivery, Adelante makes the initial automatic attempt. If it fails, an employee may make one manual retry during normal working hours that day. If it remains unpaid, Adelante makes one automatic retry at 4:00am on the next working day. We contact you before any further retry and obtain any required consent.

You can cancel the recurring card authority by contacting Local Appliance Rentals Ltd or your card issuer. Cancelling the authority does not cancel the consumer hire agreement or any amount properly due under it. An alternative payment method must then be agreed.

Contact us before the due date if another payment date or payment method is needed.

We may agree reduced or part payments after discussing your circumstances and confirm the arrangement in writing. Unpaid rent already due remains owing unless waived. Repaying arrears over longer does not increase scheduled rent, automatically extend the hire or create new rent; arrears repayment is separate from ongoing hire.

There is no administration, delivery, agreed installation, collection, late-payment or default fee.

Important consequences and choices

The goods remain on hire and must be looked after. The live agreement explains responsibility for loss, theft or damage.

We use TransUnion and may report missed payments and defaults where this is lawful, fair, accurate and consistent with the notices supplied to you. Missed payments may also lead to contact, arrears, termination or lawful recovery of the hired goods.

Read the complete hire agreement before signing. You must have enough time to consider them and may ask questions or request further information.

Tell us if you need the information in another format or additional help to understand it.

Payments before delivery

Scheduled instalments continue on the agreed dates even if the goods have not yet been delivered, subject to your payment authority and any separately agreed change. Delivery delay does not automatically pause a scheduled collection. Every payment before delivery is an advance towards the agreed total scheduled rent and is credited in full. It is not rent for the period before delivery. The full agreed hire duration runs from actual delivery and availability for use. Any separately agreed initial payment is identified and credited once. See sections 3–5 of the incorporated Terms v3.0 dated 29 October 2026.

Delivery, repairs and returns

We arrange delivery after the agreement is completed. Rent begins when the goods are delivered and available for use. Delivery during the 14-day cancellation period requires the customer's express request.

We cover ordinary product faults and arrange repair or replacement as appropriate.

We arrange and pay for collection when goods are returned.

Arrears already due remain payable after return, although we may reduce or write them off after considering the individual circumstances.

Fair wear, ordinary faults and loss caused by our breach or negligence are not the customer's responsibility. Any lawful loss, theft or damage claim is assessed separately using reasonable repair cost or actual loss, accounting for age, condition, salvage and recoveries. A disputed amount is not collected using the regular rental authority without a separately agreed arrangement.

Online cancellation rights

You may cancel this distance hire agreement without giving a reason within 14 days after the day both parties have signed and we notify you of acceptance. Cancel by email to admin@localappliancerentals.co.uk, telephone on 01642 937401, post to 7-9 Macon Court, Crewe, Cheshire, CW1 6EA, or the optional form below. We acknowledge cancellation by email or another durable medium, arrange and pay for collection, and cancellation does not depend on our approval. Where early hire was expressly requested, only the lawful proportionate hire supplied before cancellation may be charged; payments are credited and any refund due is made without undue delay and within 14 days.

Early delivery request: I expressly request delivery and commencement of the hire before the 14-day cancellation period has ended. I understand that my cancellation right continues, but a lawful proportionate amount may be payable if I cancel after the hire has begun.

Customer confirmation: __________________________

Model cancellation form

Incorporated documents

This pre-contract information incorporates our complete contractual terms and statutory privacy disclosures:

• Hire terms and conditions: Complete 16-section Terms Version 3.0 dated 29 October 2026. View online at Hire terms and conditions.
• Privacy information: Statutory notice Version 21 September 2026 covering data use, Open Banking, TransUnion and your rights. View online at Privacy information.
• Example agreement: Complete sample regulated consumer hire agreement. View online at Example contract.